The Canadian government is gradually reopening passport services both by mail and for in-person appointments for applicants who have urgent travel in less than 30 days. The reopening of passport services acknowledges that not all Canadians can avoid travel during the pandemic but the government is still advising Canadians to avoid non-essential travel whenever possible.
Passport services in Canada
Effective July 31, Canadians can now apply for a passport by mail. If there is an urgent need for a Canadian to obtain a passport, or if travel is within 30 days, in-person appointments are available. Canadians can expect longer than usual processing times due to increased demand and safety measures to protect Service Canada employees involved in processing passports.
Canadians who are abroad can contact the nearest Government of Canada office for travel document services. Depending on the location, some services may vary.
Refugee travel documents and certificates of identity continued to be processed on an urgent basis. Applicants can visit the Immigration, Refugees, and Citizenship Canada website for more information.
“Resuming Canadian passport services by mail and expanding in-person appointments for those who need a passport in less than 30 days is a significant first step toward resuming regular passport services in Canada, while prioritizing the health and safety of Canadians and our employees. Travel advisories and restrictions remain in effect around the world, but we recognize that many Canadians need a passport for essential travel or to plan for the future and we are making every effort to help them access these services.”
– The Honourable Marco E. L. Mendicino, P.C., M.P., Minister of Immigration, Refugees and Citizenship
Canadian travel restrictions
The government has not imposed any travel restrictions on Canadians wishing to leave the country but they have implemented travel restrictions for individuals wishing to come to Canada. Until at least August 31, all non-essential travel to Canada is prohibited. Some students, workers, and immediate family members of Canadians are exempt from these regulations.